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Delivery Information

Unless otherwise requested by the customer, goods will be dispatched by SwiftprintUK with a courier or postage service of our choice, we use Royal Mail Tracked Services or APC Overnight depending on the size of the order and postage paid. Larger orders may be delivered by courier service which may require signature upon delivery.

Delivery Services
Royal Mail 48 Tracked
Royal Mail 24 Tracked
APC Overnight Express Delivery 

Purchase turnaround times are an estimate only and may be longer during peak periods e.g. Christmas. Once dispatched from SwiftprintUK, SwiftprintUK cannot be held liable for late delivery or damage to the purchased goods caused by the courier or postal service, please see our damaged goods policy for more information.

SwiftprintUK aims to have purchases made and dispatched within 1-2 working days, but may be longer during busy times of year when demand is greater.

SwiftprintUK does not opperate at weekends, we process and dispatch order Monday-Friday only, as a small team with most of us having young families we believe its important for our staff to have valuable family time and close at weekends, we hope our customers understand.

If the customer fails to take delivery of goods when an attempt to deliver has been made, SwiftprintUK reserves the right to charge for additional delivery charges that may incur for re-delivery of goods. SwiftprintUK reserves the right to retain goods until the cost of re-delivery has been paid.

If goods are returned to SwiftprintUK because the customer has supplied an incorrect delivery address, then SwiftprintUK reserves the right to charge for additional delivery charges that may incur for re-delivery of goods. SwiftprintUK reserves the right to retain goods until the cost of re-delivery has been paid.

Goods sent via Royal Mail are not considered to be ‘missing’ / ‘lost’ until 28 days has passed (this doesn’t not include the day of dispatch.)

Unless otherwise requested by the customer all goods will be packaged appropriately in accordance with SwiftprintUKs’ packaging standard. Any changes or special requests for alternative packaging must be agreed with SwiftprintUK prior to purchasing.

If you have paid for a tracked delivery option we will supply the tracking number for your convenience on request.

For URGENT orders, please contact us immediately after placing your order with your special date request. We may at our discretion charge the relevant fee to expedite your order.